In my last blog post we looked at the amount of time wasted by people waiting for slow applications, and did some calculations on how much that costs an organisation. These calculations are simple, and...
In my last blog article I discussed the impact of web page load time on page abandonment rate and the resulting impact on ecommerce. Now I’m going to focus on the IT department’s internal customers, i.e. the...
Who cares about End User Experience? Recently I was talking to a CIO who said that his users were always screaming about response times, but he said he wasn’t too concerned. As someone who has...